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Thrive Phone

Thrive Smartphone Program

Gold Kidney C-SNP members with qualifying conditions are eligible for a unique Medicare Advantage benefit. The Thrive 4G smartphone from Gold Kidney will help you stay connected and make accessing healthcare easier.

Thrive Mobile is our trusted partner for mobile service and devices with unlimited talk, text, and data at no additional cost to you. Your premium smartphone helps you stay connected with your doctors and care team and makes it easier to access helpful information about your coverage and benefits.
 
After a simple enrollment process through the Thrive Assistant team, the phone arrives with Gold Kidney resources preloaded for one-touch access. The phone uses the T-Mobile cellular network that covers 99% of Americans including our members in Arizona and Florida.
 
FAQ's

Ready to enroll in our Thrive Smartphone program? It’s easy as 1-2-3:

Step 1: Call Thrive at (888) 445-1069 (TTY 711) to determine your eligibility, Monday through Friday 8:00 am to 6:00 pm CST (except holidays)
 
Step 2: Complete your 10-minute Thrive Mobile enrollment process with a Thrive Assistant
 
Step 3: Unbox and start using your phone to access Gold Kidney benefits and partners
Not all C-SNP Medicare Advantage members will qualify
 

Hours of Operation

Monday through Friday
8 AM to 6 PM CST
(except holidays)
thrive phone lady

*The benefits mentioned are part of a special supplemental benefit program for members with one or more complex chronic conditions. To qualify, members must have at least one of the following chronic conditions: cardiovascular disorder; chronic heart failure; diabetes mellitus; end-stage renal disease (ESRD); chronic kidney disease (CKD). Please note that an enrollee with one or more of the chronic conditions listed above may not necessarily receive the benefit. To qualify, the member must have at least one qualifying chronic condition (see above) and participate in case management. Not all members qualify.

Contact Us

HQ Location
4600 E Washington St, #300
Phoenix, AZ 85034

Mailing Address
P.O. Box 285
Portsmouth, NH 03802

(844) 294-6535 (TTY 711)
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Hours of Operation

Monday through Friday 8am – 8pm local time (except holidays)

Gold Kidney Health Plan, Inc., is an HMO-POS and HMO-POS C-SNP with a Medicare contract.
Enrollment in Gold Kidney Health Plan depends on contract renewal.
Last Updated: April 17, 2025 | Y0171_GKHPWebsite_M | Copyright © 2025 Gold Kidney Health Plan
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