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Flex Card Benefits

Flex Card Benefits

Your Alivi Gold Kidney Prepaid Visa® Card is loaded with allowances that vary according to your enrolled plan. Member chooses what service to purchase, which vendor to use, and how much to spend on each service to the monthly and quarterly benefit limits associated with your particular plan.

Alivi Gold Kidney Prepaid Visa® Card is issued by Avidia Bank, pursuant to a license from Visa U.S.A. Inc. Card is serviced by Fidelity Information Services, LLC (FIS).

Dental, Hearing & Vision

Use your Alivi Gold Kidney Prepaid Visa® Card allowance to pay for dental exams and procedures, hearing check-ups and hearing aids, or eye exams and glasses.  Choose the provider of your choice and pay for it on your Flex Card.  No insurance claims to submit.

Allowances do rollover from quarter to quarter for 2025 plans.

Rewards & Incentives
How does an extra $300* sound?

Complete healthy activities to earn rewards every year!

The Gold Kidney’s Rewards and Incentives Program is designed to allow all members to earn reward credits for completing wellness activities for healthy behaviors.*

Choose a plan year below to learn more about the Gold Kidney Rewards and Incentives Program.

*You can earn up to $300 maximum per year, annually.
2025
Alivi Benefits Guidebook

Download this guide as an easy reference for all supplemental benefits associated with your Alivi Gold Kidney benefit program.

Download
Special Supplemental Benefits for the Chronically Ill*

C-SNP members with one or more complex chronic conditions may be eligible for:

  • A monthly healthy food allowance on your Alivi Gold Kidney Prepaid Visa® Card can be used at Albertsons, Kroger, Safeway, Walmart and more
  • A fuel allowance that can be used at any gas station that accepts Visa

Allowances don’t roll over from month to month.

 
Over the Counter Medications & Protein Supplements

Monthly allowance for OTC medications and protein supplements.

  • Buy in store at CVS, Walgreens and Walmart
  • Or order online from Marketplace and have it delivered to your door

Allowances don’t roll over from month to month.

2025 OTC Catalog
Bathroom Rails and Risers

Purchase bathroom safety features like rails and risers at CVS, Walgreens and Walmart, or order them via the Alivi Health Marketplace and have them delivered to your home.

Gold Kidney Health Plan's Partner - Alivi

Gold Kidney has partnered with Alivi to administer the benefits on your Alivi Gold Kidney Prepaid Visa® Card. You can download the Alivi app from the Apple or Android store or you can log into goldkidney.alivi.com to:  

Phone Number to Call: 888-863-0248 
Use Alivi App to see purchase history and allowance balance 

Allowance does not rollover 
  • Register 
  • Activate Your Card  
  • Check Your Balances 
  • View Recent Transactions 
  • View & Print Statements 
  • Replace Lost or Stolen Card 
  • Transfer to Call Center 
  • See Available Benefits 
  • List Providers near me 
  • FAQ’s 
Register Now

*Requires one of the CMS-listed chronic illnesses, SSBCI program requirements, and participation in Gold Kidney’s care management program for C-SNP plan members. Learn more about SSBCI here

Contact Us

HQ Location
4600 E Washington St, #300
Phoenix, AZ 85034

Mailing Address
P.O. Box 285
Portsmouth, NH 03802

(844) 294-6535 (TTY 711)
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Hours of Operation

Monday through Friday 8am – 8pm local time (except holidays)

Gold Kidney Health Plan, Inc., is an HMO-POS and HMO-POS C-SNP with a Medicare contract.
Enrollment in Gold Kidney Health Plan depends on contract renewal.
Last Updated: April 17, 2025 | Y0171_GKHPWebsite_M | Copyright © 2025 Gold Kidney Health Plan